National Auto Lenders - Horrible Company
Two late payments and I get my car repoed. Even after I called in to make sure I let them know those payments would be made on Saturday. Did they take note? No. They also included into my account that I had no insurance for my car. I have a child, I HAVE to have insurance for goodness sake. I'm fed up with this *** *** company.
I'm still a client.(3 years so far). Even though I'm not overjoyed about the finance rate (credit wasn't great), I have had late payments to them. I don't avoid them, but I will let them know what is going on. They have worked with me and given me time. A few years...Read more
This company is the WORST finance company I've ever dealt with. In the beginning I asked for my due date to be 15th, as that was what my prior car was. I was told I had to have 3 consecutive payments before due date can be changed (which hello how ***, do you WANT...Read more
National Auto Lenders Customer Care Review
National auto lender are scam, rude customers. Please becareful
Short Review on May 12, 2016
Omg they are the worst. Rather be on foot than deal with the people that work at that place.
National Auto Lenders Auto Financing Review
Horrible customer service.. Rudd People.. payed off auto.. now waiting for payoff letter . Still haven't received..
I had a loan with NAL and was extremely satisfied with their customer service. I was always treated fairly and the staff was very courteous at all times. If I ever buy again I definitely would love NAL to be my loan holder. It was a grrrrreat experience! I had a...Read more
they don't own up to their mistakes,they add on extra charges to your account and supervisors are rude, poor customer service, they don't check into your account to see what the problem is, they are careless and insensitive to your compliants, the supervisors don't...Read more
I purchased a suv 2 years ago I go to trade it in and the dealership calls to get the payoff is transferred 5 times. They come back with a payoff that is the exact amount I financed 2 years ago! Is that even possible? I financed the vehicle for 4 years. If the payoff...Read more
I LOST MY JOB AND WAS LATE ON TWO PAYMENTS I CALLED THEM AND EXPLAINED MY SITUATION. AND THE VERY UNEDUCATED GIRL WHO COULD NOT EVEN SPEAK CORRECT ENGLISH TOLD ME THAT IF I DIDN'T MAKE A PAYMENT BEFORE THEY CLOSED THAT MY CAR WOULD GET REPO. I GOT A FAMILY MEMBER...Read more
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